AI Voice Assistant
AI FEATURES AI Voice Assistant The AI Voice Assistant enables you to handle phone calls using an AI-powered virtual agent.
It can answer incoming calls, make outbound calls, respond to questions, collect information, and even book appointments, all through natural voice conversation.
How the Voice Assistant Works The AI Voice Assistant uses advanced speech recognition and natural language processing to understand callers and respond with a human-like voice.
It draws from your knowledge base and configured prompts to handle conversations relevant to your business.
Setting Up the Voice Assistant Step 1: Navigate to Settings > Phone Numbers and select the number you want to enable AI on.
Step 2: Enable the AI Voice Assistant option for that number.
Step 3: Configure the voice assistant's personality, name, and conversation instructions.
Step 4: Select the voice type and language for the assistant.