Communications Billing & Usage Pricing
View Lead Fuel CRM's usage-based pricing for phone calls, SMS text messaging, and email sending. Pay only for what you use.
Lead Fuel CRM keeps communications pricing simple and honest: you pay for the calls, texts, and emails you actually send, at transparent rates on top of your monthly plan. There are no bundled minimums to burn through and no penalties for going over a cap.
This pay-as-you-go approach means a business that sends a few messages pays a little, and one running big campaigns pays proportionally — always predictably. Here is how each type of communication is billed.
Usage-Based Communications Pricing
Phone calls, SMS text messages, and email sends are billed at transparent per-use rates layered on top of your monthly plan. Because it is usage-based, your communications cost scales naturally with how much you actually reach out. That keeps billing fair for both light users and businesses running heavy automated campaigns.
Phone Call Rates
Both outbound and inbound call minutes are billed at simple per-minute rates with no hidden connection charges. You can see what your calling activity costs without decoding a complicated invoice. This makes it easy to use calling features like your business line and follow-up calls without worrying about surprise fees.
SMS and MMS Text Message Pricing
Text messages are billed per segment sent and received, so pricing stays predictable as you scale your outreach. Because texting is one of the highest-response channels, this pay-per-message model keeps automated reminders and follow-up campaigns affordable. You always pay in proportion to the volume you send.
Email Sending Costs
Email sends are billed per message at fractions of a cent, which keeps even large campaigns inexpensive. That means you can run broadcast promotions and multi-step nurture sequences without a big line item on your bill. Email remains one of the most cost-effective ways to stay in front of your entire contact list.
Why Pay-As-You-Go Beats Bundled Limits
Bundled plans force you to guess your usage, then punish you with overage fees or forced upgrades when you guess wrong. With pay-as-you-go, you simply pay for the communications you actually use and never for capacity you do not. That flexibility protects both slow months and busy campaign seasons from unfair charges.
Ready to grow? Contact our team or see pricing.