how to contact support
SUPPORT & BILLING How to Contact Support Support Channels Lead Fuel CRM offers multiple ways to get help when you need it.
Choose the channel that works best for your situation.
• In-App Chat: Instant messaging available directly within your Lead Fuel CRM dashboard during business hours • Email Support: support@leadfuelcrm.com - Best for detailed issues that need thorough investigation • Phone Support: Available for Pro and Enterprise plans - Check your account settings for your dedicated support line • Help Center: Browse our extensive knowledge base for self-service answers • Community Forum: Connect with other Lead Fuel CRM users and share solutions Support Hours & Response Times What to Include in Your Support Request To help our support team assist you quickly and effectively, please provide the following information: Step 1: Your account email address and company name Step 2: A clear description of the issue or question Step 3: When the issue started (if applicable) Step 4: Steps you've already taken to resolve the issue Step 5: Screenshots or error messages if relevant Step 6: Your Lead Fuel CRM plan type (Starter, Professional, Enterprise) Step 7: Information about what you were trying to accomplish Tip: Being detailed upfront helps us resolve your issue faster.
Instead of "it's not working," tell us exactly what you tried and what happened.
Need more help? Contact Lead Fuel CRM support for personalized assistance..