Support and Billing
billing and invoices
Support & Billing
Billing & Invoices
Accessing Your Invoices
All your billing documents and invoices are stored securely in your Lead Fuel CRM account and can be accessed anytime.
Step 1:Log in to your Lead Fuel CRM account
Step 2:Navigate to Settings > Billing & Invoices
Step 3:View a complete history of all invoices and transactions
Step 4:Click on any invoice to download or print as PDF
Step 5:Search invoices by date range or amount
Payment Methods
Lead Fuel CRM accepts multiple payment methods for your convenience.
- Credit cards (Visa, Mastercard, American Express, Discover)
- Debit cards
- Bank transfers / ACH (Enterprise plans)
- Wire transfers (available for large accounts)
- Custom invoicing (contact sales for annual enterprise agreements)
Updating Your Billing Information
Step 1:Go to Settings > Billing & Invoices > Payment Methods
Step 2:Click "Add New Payment Method" or edit an existing one
Step 3:Enter your card or bank account details securely
Step 4:Set this as your default payment method (required for auto-renewal)
Step 5:You can save multiple payment methods for flexibility
Billing Notifications
You'll automatically receive email notifications for important billing events:
- Invoice issued - within 1 day of billing date
- Payment confirmation - immediately after successful transaction
- Upcoming renewal - 7 days before renewal date
- Payment failed - immediately if a charge doesn't go through
- Receipt request - download PDF copy anytime from your account
Tip: You can customize notification preferences in Settings > Account > Email Preferences to get reminders about upcoming charges.
Need more help? Contact Lead Fuel CRM support for personalized assistance.
Have a question or want to connect with other Lead Fuel users? Join the Lead Fuel VIP Facebook Group