Support and Billing
account upgrades
Support & Billing
Account Upgrades
How to Upgrade Your Plan
Upgrading to a higher tier is simple and takes just a few clicks. Your upgrade is effective immediately.
Step 1:Log in to your Lead Fuel CRM account
Step 2:Navigate to Settings > Billing & Subscription
Step 3:Click "View Available Plans" or "Upgrade Plan"
Step 4:Select the plan tier you want to switch to
Step 5:Review the pricing and what's included in the new plan
Step 6:Confirm your upgrade (you'll see prorated pricing for this month)
Step 7:You'll receive an updated invoice for the difference
What Changes When You Upgrade
- Immediate Access: New features and higher limits are available right away
- User Seats: You can immediately add more team members if your new plan includes additional users
- Contact Limits: Your contact database limit increases to your new plan's maximum
- API Access: New API endpoints may become available depending on your plan
- Support Level: You get instant access to your new support tier (phone support, dedicated account manager, etc.)
Prorated Billing Explained
When you upgrade mid-cycle, we calculate a prorated amount based on the days remaining in your current billing period.
Step 1:We charge you only for the additional features for the remaining days in your cycle
Step 2:This amount is credited toward your next full billing cycle
Step 3:You won't be charged for services you haven't used yet
Step 4:Your next regular billing date stays the same
Tip: Example: If you upgrade halfway through your cycle from Professional ($299) to Enterprise, you'll pay a prorated difference for the remaining days. This charge is applied to your account, and your next billing date remains unchanged.
Need more help? Contact Lead Fuel CRM support for personalized assistance.
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