Email Setup Guide
Email System
Email Setup Guide
Getting Started with Email in Lead Fuel CRM
Lead Fuel CRM provides a powerful email communication platform that integrates seamlessly with your CRM data. Before you can start sending emails, you need to configure your email settings, connect your email provider, and verify your sending domains. This guide walks you through the entire setup process.
Lead Fuel CRM supports integration with major email service providers. Choose the provider that best fits your needs:
- Mailgun: Reliable and affordable, excellent for high-volume sending
- SendGrid: Feature-rich with advanced analytics and deliverability tools
- Amazon SES: Cost-effective for large volumes, requires AWS account
- Native SMTP: Use your existing email provider via SMTP configuration
Configuring a dedicated sending domain improves email deliverability and establishes your brand identity. For best results, use a subdomain like mail.yourcompany.com rather than your primary domain.
Tip: To speed up DNS propagation, check your registrar's help documentation. Some registrars require clicking "Apply" or refreshing DNS settings after adding records.
Authentication records are critical for email deliverability. They prove that emails from your domain are legitimate:
- SPF (Sender Policy Framework): Authorizes which mail servers can send emails from your domain
- DKIM (DomainKeys Identified Mail): Digitally signs emails to verify they haven't been altered
- DMARC (Domain-based Message Authentication): Sets policies for how recipients should handle authentication failures
Important: Do not remove or modify existing SPF records. Instead, add Lead Fuel CRM's mail servers to your existing SPF record using the "include:" mechanism. For example: v=spf1 include:sendgrid.net include:mailgun.org ~all
Set up how your emails appear to recipients, including the from name, from email, and reply-to address.
Tip: Using a team name in the "From Name" (e.g., "Lead Fuel Sales Team") can sometimes have higher open rates than individual names, depending on your audience.
Verifying Your Setup
Once you've completed all steps, verify your setup is working:
Important: If you don't receive the test email, check your spam folder first. If it's not there, verify your DNS records are properly configured and give them more time to propagate.
Need more help? Contact Lead Fuel CRM support for personalized assistance.
Have a question or want to connect with other Lead Fuel users? Join the Lead Fuel VIP Facebook Group
