Training Your AI Assistant
AI FEATURES Training Your AI Assistant Training your AI assistant is an ongoing process of reviewing conversations, refining your knowledge base, and adjusting settings to improve the quality of AI responses over time.
Think of it like onboarding a new team member who gets better with experience and feedback.
Reviewing AI Conversations Regularly review conversations handled by the AI to identify areas for improvement.
Step 1: Go to Conversations and filter for AI-handled chats.
Step 2: Read through recent conversations to evaluate response quality.
Step 3: Note any questions the AI could not answer or answered incorrectly.
Step 4: Identify common topics that come up frequently.
Step 5: Use these findings to update your knowledge base.