Knowledge BaseSocial Media & Social PlannerConnecting Social Media Accounts
    Social Media & Social Planner

    Connecting Social Media Accounts

    Social Media & Social Planner

    Connecting Social Media Accounts

    To publish and schedule posts through Lead Fuel CRM, you need to connect your social media accounts. This guide walks through the connection process for each supported platform.

    Supported Platforms

    Lead Fuel CRM currently supports the following social media platforms:

    • Facebook Pages (business pages, not personal profiles)
    • Instagram Business or Creator accounts
    • Google Business Profile (formerly Google My Business)
    • LinkedIn Company Pages and personal profiles
    • TikTok Business accounts

    Connecting Facebook

    Step 1:Go to Settings > Integrations > Facebook.
    Step 2:Click "Connect Facebook" and log in with your Facebook credentials.
    Step 3:Select the Facebook Pages you want to manage from the list of pages you administer.
    Step 4:Grant the required permissions for posting and analytics access.
    Step 5:Click "Save" to complete the connection.

    Connecting Instagram

    Step 1:Ensure your Instagram account is set to a Business or Creator account (this is required for API access).
    Step 2:Your Instagram Business account must be linked to a Facebook Page.
    Step 3:When connecting Facebook, your linked Instagram account will appear as an option to connect simultaneously.
    Step 4:Select the Instagram account and grant permissions.

    Connecting Google Business Profile

    Step 1:Go to Settings > Integrations > Google.
    Step 2:Click "Connect Google" and sign in with the Google account that manages your business listing.
    Step 3:Select the business location you want to manage.
    Step 4:Grant permissions for posting and review management.

    Connecting LinkedIn

    Step 1:Go to Settings > Integrations > LinkedIn.
    Step 2:Click "Connect LinkedIn" and sign in with your LinkedIn credentials.
    Step 3:Choose whether to connect your personal profile, a company page, or both.
    Step 4:Grant the required permissions.

    Connecting TikTok

    Step 1:Go to Settings > Integrations > TikTok.
    Step 2:Click "Connect TikTok" and log in with your TikTok Business account.
    Step 3:Grant permissions for content publishing.
    Step 4:Confirm the connection.

    Tip: If a connection fails, double-check that your account has the proper business or creator status. Personal accounts on most platforms do not support third-party publishing through API integrations.

    Need more help? Contact Lead Fuel CRM support for personalized assistance.

    Have a question or want to connect with other Lead Fuel users? Join the Lead Fuel VIP Facebook Group