HVAC Appointment Scheduling Software For Crews Too Busy To Answer

HVAC booking software tends to come in three shapes. Here is how they compare for a small shop that answers its own phone.

The $97 CRM plan includes booking, reminders, automated texts and emails, and a website, with lighter support once onboarding ends. At $197, the Full Business System has our team build it alongside you and adds payments at booking, invoicing and an AI virtual assistant. Neither plan locks you into a contract. Calls and texts cost extra by usage, at the posted communications rates, and you can compare plans on our pricing page.

Yes. Your booking link works around the clock, so a homeowner who notices a weak furnace at 10 at night can pick an open slot right then. They get a confirmation right away, and the visit is waiting on your calendar when you start the day.

Reminders help, though nobody can promise a number, and we won't. A reminder before the visit gives the homeowner a chance to reschedule before your tech drives out. When a visit is missed anyway, the system sends a follow-up inviting them to book again, so the job has a second chance.

You decide which hours are open for online booking and cap how many visits can be booked each day, which leaves room for urgent calls. Those calls still ring your phone. When one goes unanswered, the caller gets a text with your booking link, and the AI virtual assistant on the $197 plan can pick up texts and phone calls too.

Yes. On the Lead Fuel mobile app, your team can see bookings, reply to leads and add appointments from the job site. Round-robin booking can hand new visits to each tech in turn, so nobody has to sort them by hand at the end of the day.

Lead Fuel has a one-click Google Calendar integration, so booked visits sit next to the rest of your week. The built-in calendar can also replace a separate scheduling subscription, since booking pages, availability and reminders are already part of the system.

Yes. Send them a text or email with your booking link ahead of the spring and fall rush, and they choose a tune-up time on their own. For reminders that go out on a schedule, see our CRM for HVAC companies.

Yes. Put our booking form on any page of your current site, or link a button to your booking page. If the site is out of date, our $97 website plan comes with booking and quote forms built in. Not sure how your site holds up? Our free marketing report is a quick baseline that scores your website speed and SEO, your Google ranking and reviews, and whether your business listings are correct.